Elsa

Terms of Service

Last updated: 27 April 2026

1. Agreement

By creating an account and using Elsa ("the Service"), you agree to these Terms of Service. If you do not agree, do not use the Service. Elsa is a personal job search tool designed to help individual job seekers find, evaluate, and apply to roles on their own behalf.

2. Subscription and billing

Elsa offers three subscription plans: Starter ($19/month, 25 credits), Pro ($29/month, 50 credits), and Concierge ($49/month, 100 credits). Credits reset monthly. Unused monthly credits do not roll over, but separately purchased top-up credits never expire. One-time credit top-up packs are also available: 25 credits ($19), 50 credits ($29), 100 credits ($49). Top-up credits are permanent and do not expire. Subscriptions renew automatically on the same date each month. You may cancel at any time from your account settings; cancellation takes effect at the end of the current billing period. Payments are processed by DodoPayments. We do not store your payment details. Refunds are evaluated on a case-by-case basis — contact us within 7 days of a charge if you believe there has been an error.

3. Credits

Most actions consume credits from your balance. Current credit costs are:

  • CV Evaluation — 1 credit
  • PDF Export — 1 credit
  • AI CV Tailoring — 2 credits
  • Cover Letter — 1 credit
  • Auto-Apply (charged only on success) — 2 credits
  • LinkedIn Profile Audit — 5 credits
  • Mock Interview — 15 credits

Auto-Apply credits are only deducted when an application is successfully submitted. Failed attempts are not charged. Credit costs may change; we will communicate material changes by email.

4. Auto-Apply

The Auto-Apply feature submits job applications on your behalf using a browser automation engine. By using Auto-Apply, you confirm that:

  • You are applying only to roles you genuinely intend to pursue.
  • All information in your profile and CV is accurate and truthful.
  • You accept responsibility for each application submitted on your behalf.
  • You have reviewed and agree to the terms of service of any employer portal used.

Elsa is not responsible for application outcomes, employer decisions, or consequences arising from submitted applications.

5. Acceptable use

You agree to use the Service responsibly and in good faith:

  • No spamming. Do not use Elsa to submit bulk or unsolicited applications. Apply only to roles you are genuinely interested in and qualified for.
  • No misrepresentation. Do not use AI-generated content to fabricate experience, qualifications, or skills you do not have. Elsa surfaces and reframes real experience — it does not invent it.
  • Respect portal terms.You are responsible for ensuring your use of any job portal complies with that portal's own terms and robots.txt directives.
  • One account per person. Accounts are personal and non-transferable.

6. AI-generated content

Evaluations, CV tailoring, cover letters, interview prep, and LinkedIn audits are generated by AI and provided for informational purposes only. They do not constitute professional career advice. Always review AI output before acting on it. Elsa is not responsible for outcomes resulting from the use of AI-generated content.

7. Intellectual property

You retain ownership of all content you upload (CV, profile data). You grant Elsa a limited licence to process that content solely to provide the Service. We do not use your content to train AI models.

8. Limitation of liability

The Service is provided "as is" without warranty of any kind. Elsa is not liable for any indirect, incidental, or consequential damages arising from your use of the Service, including missed job opportunities or application outcomes. Our total liability to you shall not exceed the amount you paid us in the 30 days preceding the claim.

9. Termination

We reserve the right to suspend or terminate accounts that violate these terms without prior notice. You may delete your account at any time.

10. Changes to these terms

We may update these terms from time to time. Continued use of the Service after changes are posted constitutes acceptance. Material changes will be communicated by email.

11. Contact

Questions? Email us at hello@elsa.jobs.

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